Please feel free to contact us via any of the methods listed below. We are available to help with any sales enquiry or support request you may have. And yes, we're real people ... the only AI here is inside our coffee machine. Mind you ... it does a great job 
Technical Support: support@netports.com.au
Sales Department: sales@netports.com.au
Accounts & Billing: accounts@netports.com.au
Administration: admin@netports.com.au
9/5 Business Hours: 1300 792259
Office: 07 54864982
24/7 Sales & Systems Admins: 0402 464478
For technical support and assistance all customers can make direct email contact with on-duty support technicians at support@netports.com.au.
Further, customers are also very welcome to directly phone or SMS (text message) systems administrators on 0402 464478 should there be an issue or enquiry of any type.