Premium Hosting Services

"Netports has a great reputation among all my family and friends. So when it was time to choose hosting for the launch of my new music website promoting and selling my first album of all original material, it was a no-brainer. The site hasn't missed a beat since ... pun intended. The fact Netports is owned by my Dad has nothing to do with it."

Brenton Thwaites

Actor, Musician and Songwriter, QLD
Brenton's Music Album Website
Brenton's Film Credits

"We have been with Netports since January 2010 (I was surprised when looking that up - I thought it was longer) and I remember wishing I'd found them years earlier. Awesome is their very personal touch. Netports is obviously close-knit - I see the same Netports Server Surgeons (love that term!) all the time when responding to my (infrequent) support requests - mostly Charlie and Alexander for me and sometimes Shane - all phenomenal! They make our server sing. So much so that our support requests are pretty trivial - I am writing this mid-May 2026 and the last one I made was back in early February, asking for something to be installed. They later followed up with me in mid-February to ask if all was good. It absolutely was, I still can't thank them enough!"

"What we like best is your VPS server management as it seems to cover almost everything. This is like pure gold to us. Oh man, what a difference this has made compared to what we had to deal with on a VPS from name redacted. We are planning on getting a second one with you soon. I can't comment about the quality of your support cause I have never had to use it! Thanks."

"For well over a decade we have trusted Peter and the team at Netports to keep our hundreds of hosting clients online, safe, and secure. Whilst the internet faces a much growing number of threats, I sleep soundly at night knowing that Netports protects us with 24/7 hosting, support and also guidance. A trusted partner for our Australian and International clients."

Mark Tull

Director, QLD
Website Essentials

Areas of expertise:
- Website Creation, Website Security and Maintenance
- Word Press Legends/Specialists
- Domain Name Registrations
- SEO (Search Enigne Optimisation) Specialists
- Google Partner

"Thanks for the invite for a feedback story Peter. I have been in the web development business for eight years and also host our client sites. Netports is the fourth VPS host I have moved to, and the most expensive although perhaps not when taking into consideration full server management is included. I have been immensely frustrated with my VPS experiences of the past but I can confirm I am very satisfied with our service from you to date. The search seems to be over for me and my clients. Good luck with your new site. If you need a hand with it, I am happy to help."

"We have been with Netports for nearly 20 years and have always found the service excellent. The uptime has been amazing, and any issues have been responded to very quickly. It is rare these days to have support available by phone or text, but they have always been easy to contact when needed. Over the years, they have also kept up with the very fast-changing online and hosting landscape, which has given us confidence that our website is in good hands. I would happily recommend their hosting services to other businesses.”

Douglas Walker

Business Owner, W.A.
My Wooden Toys

Areas of expertise:
- Wooden Toys & Educational Toys Online Shop

"I’ve been around reseller accounts since I started my business way back yonder late 1990’s more times than I'd care to remember. You look at the cheap reseller accounts and all you have to ask yourself is how many of them at their ridiculously low price would they need to cram onto a main server to start making money? It doesn’t take long for those lured in with cheap prices to regret it. I’ve done that more times than my wife has said “yes”! I've seen so many reseller hosts go bust over the years. Anyway, I don’t mean to harp on but I’ve been in this business long enough to know there’s a direct correlation between cost and quality in my book. Five years with you and not the slightest regret. Great quality, great support team. Well done Peter and Netports. Thank you."

"My reseller account is doing great for me. My customers always notice their sites load a little quicker than others. I like telling them this is me being one of the best site designers and web hosts in North Queensland. Ha ha ha. You have tuned your reseller servers well cause my word press sites go very smoothly, but I don't overload them with plug-ins which certainly helps to keep them quick. Keep doing what you do."

"I have been a customer of Netports for over 25 years. Over that time, I have been greatly impressed with the quality and reliability of service, as well as the helpfulness of all of the staff. It’s hard to find a company in an overcrowded space like IT, where there is genuine care and commitment to the wellbeing of their customers – and Netports delivers this every time. Highly recommended!”

Monique Christensen

Managing Director, Victoria
Mono Unlimited

Areas of expertise:
- Website creation, Hosting and Maintenance
- Publishing and Printing
- Accomplished author, singer and songwriter

"Six months ago we got 36 hosting accounts moved to your AUR-60 reseller account. When they landed your crew there found some of them had hidden malware which could infect computers of visitors. So much for my old reseller plan mob looking after me. NOT. I gave Shane a hard time over this, but it didn't take long for me to realise my customers or me could have ended up in big fat trouble. Awesome job fellas. I'm a happy Netports camper."

"It is no trouble at all Peter, I am happy to do that. I have been with Netports just shy of three years and don't recall ever having a major problem with any of the hosting on my VPS. Late last year my small web design and hosting business had to take a backseat due to a really difficult personal matter. I could not afford to pay for my VPS when it became due and you might remember us having an upsetting phone conversation about it at the time. You allowed me time to catch up and even suggested a switch to a reseller plan to make it cheaper (a lot cheaper) for me and you even gave me a further discount off that as well - if I should not be saying that just edit it out. What other hosting company would do all that for a customer? I am very thankful for the very unexpected kindness shown to me during that horrible time. I will never forget that. Thank you very much for that Peter."

"I've been a Netports customer for more than 10 years and remain loyal because of the top-quality service and customer support I have consistently received from the team."

Joel Helmes

Owner, W.A.
West Tigers Podcast

Areas of expertise:
- West Tigers Podcast
- West Tigers Forum

"I have just swapped my VPS I had with you for your aur90 reseller plan. Remote backups, litespeed, cloudlinux and cpanel hosting numbers are all included with your reseller plan but costed me a lot extra with my VPS. You never made the inclusions clear. You should highlight your reseller accounts and what you get with them beause I could have saved a lot of money a long time ago. I have no problem recommending your VPS and reseller accounts because the reliability is 100% but you could do better letting people know what is included. I hope your new site makes it clear. I don’t want to sound negative but you did ask for an honest feedback story. Thanks for changing me over."

"I left Netports three years ago for a cheaper VPS. Big mistake. I nearly lost my business and I ain't kidding. I am back with you guys and everything has been humming along fine since. All I want is for every hosting customer of mine to never complain about my hosting, and this is what I get with my VPS from you guys. You get what you pay for in this world. DON'T CHANGE A THING."

"I am delighted to provide a testimonial for the updated Netports website. Netports and e-Path Pty Ltd have a strong strategic partnership that spans over a decade. Netports provides the hosting for our main public-facing website and most critically, the complex secure severs and custom configurations that deliver our credit card payment gateway service to merchants all over the world. Netports infrastructures and expertise is the very backbone behind our entire online business. Netports and e-Path Pty Ltd are now solidly interlinked in the combined pursuit of showing Australian ingenuity to the world."

Christopher T

Accounts Manager, QLD.
e-Path Credit Card Payment Gateway

Areas of expertise:
- Australia's Manual Credit Card Payment Gateway

"I do web site building and web site hosting. I have built a lot of Word Press web sites and host all of them except for two. I also host other web sites made by other web site builders. Reliability and performance are the main things for me but it must be managed as I need that taken care of. I can't go creating crazy excellent Word Press web sites but then the hosting lets them down. That is what was happening before my accountant suggested Netports. I wasn't sure about going with you because you are expensive but I have no regrets so far. All I can say is my VPS does the job which is what I am paying you for. Simple as that."

"It’s not all smooth sailing. I had a lot of trouble trying to run custom software I once developed for my own hosting customers, I am a website hoster too. It took Netports support a full day and night to fix this. My other server provider was usless, they demanded $120 per hour admin time just to "look at it" so I left them. But I am pleased Alexander (I thnk Charlie also worked on it too) finally got it working but it took time. Then there was a network issue at the datacenter complex or something like that which stopped communication into my dedicated server from some people using NBN. This was real bad but was not your fault."